At The Aesthetic Strings, we take pride in delivering high-quality handmade products crafted with care and attention to detail. As such, we strive to ensure your satisfaction with every purchase. Please take a moment to review our return and refund policy outlined below.
Refund Policy:
We regret to inform you that refunds are not available for purchases made through The Aesthetic Strings. Each product is meticulously handcrafted with love and dedication, and we stand by the quality of our items. However, if you encounter any issues with your order or if the product is damaged upon receipt, please do not hesitate to contact us.
Return Policy:
As part of our commitment to customer satisfaction, we accept returns only in the event of damaged or defective items. If you receive a damaged product, please contact us within **seven (7) days** of receiving your order. To initiate the return process, kindly provide clear photographs showcasing the damage or defect. Once we assess the issue, we will work swiftly to address the matter and provide a suitable resolution.
Shipping:
We offer shipping services within India, with delivery typically taking place within **seven (7) days** from the date of purchase. Please note that international orders are currently not available. We strive to ensure timely delivery of your order, and we appreciate your patience and understanding in the event of any unforeseen delays.
Contact Us:
If you have any questions or concerns regarding your order, our return and refund policy, or any other inquiries, please don’t hesitate to reach out to our customer service team. You can contact us via email at Astheticstrings@gmail.com
Thank you for choosing The Aesthetic Strings for your creative needs. We value your support and look forward to serving you with the utmost care and attention to detail.
Warm regards,
The Aesthetic Strings Team
